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Privacy Policy

Last updated: 22nd November 2025

This Privacy Policy explains how Noah Baillie Fitness Coaching (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or use our online fitness-coaching services (the “Services”).

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Services, you agree to the practices described in this Policy.

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1. Data Controller

The Data Controller responsible for your personal data is:

Noah Baillie Fitness Coaching
Email: noahbaillie.fitnesscoaching@gmail.com

If you have any questions about this Policy or how we process your data, you can contact us at the email above.

2. Information We Collect

2.1 Information You Provide Directly

We may collect:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely by third-party processors)

  • Fitness and health information you voluntarily provide (goals, injuries, preferences, assessments)

  • Account/login information (if applicable)

2.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type & version

  • Device information

  • Pages visited, time spent, actions on the site

  • Cookies and tracking identifiers

This data helps us improve website performance, user experience, and service delivery.

3. Legal Bases for Processing (UK GDPR)

We process your personal information lawfully under:

  • Contractual necessity — to deliver coaching services and manage your account.

  • Consent — for marketing communications and processing optional fitness/health data.

  • Legal obligation — complying with UK regulations.

  • Legitimate interests — improving services, analytics, fraud prevention.

If we process special category data such as health information, we do so only with your explicit consent.

4. How We Use Your Data

We may use your data to:

  • Deliver personalised fitness coaching services

  • Provide assessments and recommendations

  • Improve our programmes and user experience

  • Process payments and manage billing

  • Communicate with you (session reminders, coaching updates, service notices)

  • Send marketing communications (only with your consent)

  • Analyse website performance and improve content

  • Comply with legal obligations

5. Cookies & Tracking Technologies (UK GDPR Compliant)

Our website uses cookies to:

  • Enable essential website functions

  • Improve performance and user experience

  • Provide analytics

  • Support personalised ads and retargeting (if used)

5.1 Types of Cookies We Use

Strictly Necessary Cookies

Required for key site functions such as navigation, security, and login. Cannot be switched off.

Performance & Analytics Cookies

Used to evaluate site usage (e.g., Google Analytics).

Functionality Cookies

Store user preferences (such as region or login details).

Marketing Cookies

Help deliver personalised adverts and measure marketing performance.

5.2 Cookie Consent (Required Under UK GDPR)

When you visit our website, you are shown a cookie consent banner that:

  • Lets you accept or reject non-essential cookies

  • Explains each cookie category

  • Allows you to manage preferences at any time

We do not set non-essential cookies until you give explicit consent.

5.3 Managing Cookies

You can adjust or withdraw consent at any time through:

  • The cookie banner’s “preferences” link

  • Your browser settings

Disabling certain cookies may affect website functionality.

6. How We Share Your Data

We do not sell your data.

We may share information with:

  • Service providers such as payment processors, hosting platforms, analytics services, email platforms

  • Coaches or authorised personnel supporting your coaching programme

  • Legal authorities if required to comply with UK laws

Third-party providers are required to protect your data and comply with UK GDPR.

7. International Transfers

Your data may be transferred outside the UK when processed by third-party providers.
When this occurs, we implement safeguards such as:

  • UK adequacy regulations

  • International Data Transfer Agreements (IDTAs)

  • Standard Contractual Clauses (SCCs)

8. Data Security

We use appropriate measures to protect your data from:

  • Unauthorised access

  • Loss or theft

  • Alteration or misuse

While we follow industry standards, no system can be guaranteed to be 100% secure.

9. Data Retention

We will keep your personal data only as long as necessary to:

  • Provide coaching services

  • Meet legal, tax, and accounting obligations

  • Resolve disputes or enforcement matters

You may request deletion of your data at any time.

10. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • File a complaint with the Information Commissioner’s Office (ICO)

ICO website: ico.org.uk

11. Children’s Privacy

Our Services are intended for adults aged 18 and over.
We do not knowingly collect data from individuals under 18.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
A revised version will be posted on this page with an updated “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Noah Baillie Fitness Coaching
Email: noahbaillie.fitnesscoaching@gmail.com

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